Announcing the NEW ISSofBC Digital Literacy Support Package for Clients Using Mobile Phones

Greetings and hoping you are well! Because you work for a publicly funded organization or program and enquired about the ISSofBC Digital Literacy Curriculum Resource, I am pleased to provide you access to a NEW resource package that has been added to help clients with digital literacy needs who can only use a mobile phone to access content.

Announcing the ISSofBC Digital Literacy Support Package for Using Mobile Phones funded by the Government of British Columbia's Immigration Policy and Integration Branch | Ministry of Jobs, Economic Development and Competitiveness.

About the New Resource

The Support Package contains lessons with visuals as well as online practice activities, and consists of 5 units:

Unit 1: Basic Phone Skills

Unit 2: Using WhatsApp

Unit 3: Using Zoom

Unit 4: Navigating Online

Unit 5: Using Email

Please note that all materials with the exception of the ISSofBC Digital Literacy Support Package Overview, Best Practices and Guidance for Delivering Training are password protected in order to ensure they are used as intended. Passwords are distributed to organizations or groups working under public funding with the understanding that students should not be given access to the For Students webpage except by a Settlement Worker or LINC Instructor who is currently teaching or coaching the student in improving digital literacy. The student website is not for self-study.

Website and Passwords

The new package can be accessed through the Digital Literacy Curriculum Resource website at, or directly at

Digital Literacy Support Package for Mobile Phones | ISSofBC Digital Literacy

The Digital Literacy Support Package Overview, Best Practices and Guidance for Delivering Training document outlines key information and guidelines for implementing digital literacy support for newcomers who are using mobile phones to interact online. The Best Practices are essential to read prior to delivering digital literacy training with clients in order to create optimal conditions for ...

The passwords to access the DLSP lessons, visuals and extra practice activities are:

Teacher's Page: DLSP4T

Student's Page: DLSP4S (not for self-study access)

(A quick reminder that the passwords for the Digital Literacy Curriculum Resource are different:

Digital Literacy Curriculum Resource | ISSofBC

The ISSofBC Digital Literacy Curriculum Resource is made to aid English language educators in helping newcomer clients overcome digital literacy barriers.

Needs Assessment webpage – Password: DiglitNA

For Teachers webpage – Password: Diglit4T

For Students webpage – Password: Diglit4S (not for self-study access)

Questions and Support

The ISSofBC Digital Literacy Support Package team is available to answer questions and provide support to organizations wishing to learn more about and/or begin using the Resource. Please let us know if you wish to be notified about any upcoming presentations on the ISSofBC Digital Literacy Support Package for Using Mobile Phones.

Thank you for using this new resource to help newcomers build their futures in Canada.

Best Regards,

Lisa Herrera

ISSofBC Digital Literacy Support Package Project Lead

If you forward this email to another publicly funded teacher or organization, please cc me so I can keep track of recipients for our records and be easily accessible for questions and support.

ISSofBC, Helping immigrants build a future in Canada
Lisa Herrera | Lead Instructional Coordinator - Language College - LINC
2610 Victoria Drive, Vancouver, BC V5N 4L2
T: 604-684-2561 Ext. 1152 | F: 604-684-2266 | [email protected]


ISSofBC’s offices are situated on the unceded and ancestral territories of the xʷməθkʷəy̓əm (Musqueam), Swx̱wú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Wauthuth), Qw’o:ntl’an (Kwantlen), q̓ic̓əy̓ (Katzie), kʷikʷəƛ̓əm (Kwikwetlem), Qiqéyt (Qayqayt), θenasc̓əwaɁɬ təməxʷ (Tsawwassen), Lheidli T'enneh, Qat’muk (Ktunaxa) and sngaytskstx tum-ula7xw (Sinixt) Nations.

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September 23, 2020 | Communications Chair

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